WE HAVE MOVED.

15 Jan

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The Busy Lizzie office have been undergoing some refurbishment and this includes some re-branding and a new website.

We have been working hard over the past few months to build our services and grow our team and are delighted to announce new services to our brand.

We are excited to launch some great new services, including:

We are also extremely excited to announce the launch of our sister company; Mission Possible

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Please watch the video and let us know your thoughts.

 

Please follow the link to our new Busy Lizzie website and don’t miss out on another one of our blogs.

Create a Successful Working Environment from Home

17 Jul

Working from home in recent years has seen a growing trend in popularity. Many people are making the leap from working in an office to setting up their own in the comfort of their home. However, along with working from home comes loads of possible distractions that you wouldn’t typically see in the work place. In order to conquer these distractions, it is key that you follow a few simple rules. Here are three key tips that will set you up with a home office that will send your productivity level through the roof.

Create a productive space – First thing is first. In order to generate the level of success you are looking for from home you must create a designated work space that is strictly used for your work and nothing else. Setting up a proper office will allow you to get done what needs to be accomplished. Find a quite area where people will not distract you where you can concentrate. Working from home will not work if you try and lay on the couch with your computer while watching TV. It’s important that you treat your home work office as if you were in an actual office building.

Get the support you need – In order to be successful working from home, it’s important that the people who live along with you understand that when you are working there is no interrupting or distracting. Whether it is your roommate, spouse, partner, or children, they should understand that they need to treat your workspace as if it was an office away from home. Keep things that don’t have to do with your work out of your workspace. Once you step into that workspace at home it should feel as if you are in a regular office. Keep those distractions out!

Stay on track – If you were in your old office space, you wouldn’t be able to just come in whenever you want and finish when you were tired, right? Or you can’t just take a break to watch a TV show and tell yourself you’ll make up the work another time. Well you can’t let yourself do this at your home office either. Stay on track! In order to be productive, it’s important to follow a routine schedule. Get in the habit of doing the same thing each day. Try and start and end work at the same time each day. Be sure to take the usual breaks. Give yourself an hour for lunch like you would if you were in an office. By doing this, you’ll naturally get used to a regular routine that will allow you to stay on track.

Working from home can only be a challenge if you allow yourself to fall out of the normal work routine. By creating a productive office space, having understanding loved ones, and keeping to a regular working schedule, you might even be more productive than in an actual office. Give it a try and discover why so many people in recent years have been switching to working from home!

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5 Simple Ways to Improve your Digital Photo Collection

21 Jun

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A chaotic photo collection can lead to misplacing those memorable photographs that are worth a thousand words. With the quick changing technology and ever so often updates that go along with digital photography, it’s hard to keep up with the changes. Here are five simple ways to take your personal digital photo collection from a mess to a beautifully organised display.

First thing is first – Get everything in one spot. Without even realising it, your photos are probably cluttered all over your life. From your phone, to your camera, to your computer, the first step in organising your photos is to download them all onto your computer. If your photos are dispersed in all different locations, it’ll be impossible to know what is where.

Get Organised – Once you have all your pictures on your computer, it’s important that you organise them into different categories such as special events, vacations, places or people. This can be done various ways either through creating folders on your desktop or organising them in your iPhoto library. This will help you instantly be able to go back and relive any memory through your pictures in just seconds.

Make them look professional – Wouldn’t you like it if your pictures were all taken by a professional photographer? The thing is you can easily make it look like this is the case by making a few simple edits to your pictures. The key is to play around and experiment. Try the enhance button or mess around with the contrast. Nothing is permanent and it’s fun to try!

Get Creative – There are a million different creative ideas of what you can do with your pictures. Try scrapbooking, create a photo wall in your house or craft a collage as a gift for a friend. A photograph is such a personal gift that anyone would be thrilled to receive. The possibilities are endless once your pictures are organised and edited to perfection.

Show them off – Everyone says a picture is worth a thousand words but this is only true if they are on display for people to see. Show them off! Everyone loves looking at pictures. Hang them up all over your house or even get dig into technology a little by putting an album on a USB drive and playing a slideshow on your television or uploading them to your social media profiles such as Facebook. Photographs are one of the best ways to tell people the important memorable stories from your life. They also add instant comfort to any home. This final step will take your photo collection to an entire new level than you started with. The ways are simple and easy so get started and revolutionise your digital photo collection!

4 Ways Content Marketing Benefits Customer Service

12 Jun

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Content keeps the Internet buzzing and great content is what gives brands something to discuss with their customers beyond complaints and challenges, compliments, or questions.

If you’re producing and sharing useful, engaging content, your customers will be more likely to remain customers and send you more customers.

Crafting a content marketing plan will improve your customers’ overall customer experience. How? Let’s look at four customer services benefits of a strong content marketing strategy. 

 

1. Stronger Customer Relationships

Great content solves customers problems, it does not push product. Customers will have a stronger relationship with your brand once they see you are honestly trying to help them tackle their everyday challenges via a steady stream of helpful content. Do more of this and less product promotions and offers.

2. Credibility  

Content such as white papers, e-books, your corporate blog, or case studies, will earn you a reputation as a thought leader in your industry. Strong content is a sign of a brand that knows its industry, product, and its audience. And by making sure your customer support teams are sharing your content, you’re providing them the same level of confidence in your product you’re hoping to ingrain in your customers.

3. Educated and Empowered Customers

Helpful content educates your customers on product features, but also helps them understand your industry better. Those empowered customers who not only understand your products, but are up to speed on the state of your industry and its topics du jour, are the ones most likely to become true brand ambassadors.  They’ll be the ones helping your own support agents solve problems on social channels and in your support communities.  They’re sharing their knowledge with other customers whenever the situation arises. Everyone likes to show off their knowledge, so help your customers be as informed as possible with useful content.

4. Fewer Customer Service Complaints and Calls

Educated, empowered customers call your contact center less. Customers who have taken advantage of your content to solve their problems on their own are not the ones driving your call volume.  It’s as simple as that. Create an FAQ page or answer common questions via your blog.

 

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Irish Based back office Support Services for SMEs

Busy Lizzie provides a one stop shop for back office support for SMEs around Ireland.

Busy Lizzie will you to build your foundations by providing Pay As You Go secretarial services; where you only pay for the time you need, to manage daily appointments and eMarketing; a capability that will help you reach potential customers. In essence, Busy Lizzie will support your companies entire back-office operation.

All calls are answered in your name; you can divert your phones to us 24×7 or part off, it’s entirely up to you.

Our services include:

1. Corporate Telephone Answering Service

2. Mailing Address

3. Provision of local numbers, (091-021-01) and also free phone and 1890 numbers

For a monthly fee you will receive:

 

  1. Dedicated Phone Answering Service
  2. Email and text message with all call details
  3. Urgent calls flagged by voice transfer
  4. Access to all messages on line via secure website

To avail of these services for your own business please visit Busy Lizzie at www.busylizzie.ie, phone (0)1 514 3401, or e-mail directly hello@busylizzie.ie.

 

 

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How Important is it to be on top?

1 Jun

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5 Trends in European Digital Consumption

31 May

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5 LinkedIn Strategies for LinkedIn Marketing

31 May

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LinkedIn marketing continues to pick up steam, as more and more businesses, particularly B2B businesses, realize the importance and value of creating a comprehensive strategy for one of the world’s largest social networks.

1. Be There

The first step in the process is to have a presence on LinkedIn. Company pages are fine but LinkedIn groups are the best places to get leads because you can create groups by topic or vertical and engage people. Monitoring activity allows you to see how interested people are in you and your company.

2. Raise Awareness

Implement the perpetual promotion machine, in which you re-market, re-message, and then re-target. By doing this, you reach people everywhere, appear bigger and more important, get people coming back to your content, remain number one in your potential customers’ minds and get the most of your dollars spent. LinkedIn can help by providing relevant content to an interested audience.

3. Leverage Employees

Your employees can be a great brand army. Get them on LinkedIn, actively grow their networks, and ask them to share news and content to their LinkedIn feeds. Your employees are visible, and can spend time in your groups to help foster relationships at all stages of the funnel. In particular, this is great for grabbing attention at the top of the funnel.

4. Nurture Leads

LinkedIn groups show you interacting and helping and having a positive impact on an established social community. LinkedIn positions you to be viewed as a viable choice. Contact leads via InMail. LinkedIn helps you take a cold call and make it a hot lead. But remember to act like a used car salesman, but instead to be authentic.

5. Advertise

LinkedIn advertising is still an evolving product and it is mostly used by B2B companies, targeting job titles, companies, industries and LinkedIn groups. Some of the major metrics, according to his presentation, are more costly on LinkedIn versus Facebook and Google AdWords, but it is still quite affordable. It costs just seventy-five cents to reach 1,000 people advertising on LinkedIn. LinkedIn advertising allows you to narrow your targets on a platform where many of your prospects are spending time and, perhaps most importantly, keeping their profiles up-to-date.

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BPW Innovative Business Woman of the Year 2005

Listed in Top 40 Irish Female Entrepreneurs: Image Business 2006

Listed in Top 100 Women in Business by Entrepreneur Magazine 2006 & 2007

Finalist Image Magazine Young Businesswoman of the Year 2008

  

Busy Lizzie strives to improve our clients’ lives through our time saving services
TelDublin (0)1 514 3401  Galway (0)91 39 99 50Email:info@busylizzie.ie | Webwww.busylizzie.ie

 

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The Importance of Employee Engagment

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Content Strategy

29 May

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From Pinterest to Purchase

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